Technology overview

Zingaya is service-in-the-cloud. Using dedicated servers located in the United States and Europe, Zingaya’s services are highly available and secure. Zingaya’s click-to-call technology can be accessed by more than 99% of PCs connected to the internet via Adobe® Flash® technology.

High availability

Our software is designed and maintained with the highest standards in the industry. As a result, our customers enjoy 99.95% uptime. Availability is supremely important, which is why we ensure our servers are located in secure data centers and equipped with a special, self-healing system to minimize service downtime in the case of extraordinary issues.

Sound quality

When it comes to VoIP services, sound quality is paramount. Our software is always up-to-date and supports all new technologies to offer the best possible sound quality. This includes TCP and UDP protocols, Acoustic Echo Cancellation, Adaptive Jitter Buffer, Noise Reduction, Automatic Gain Control, and more.

Security

We use the industry-standard 128-bit SSL encryption to prevent any unauthorized access to your data. Furthermore, all calls are encrypted to ensure the privacy of your communication.

High scalability

Our engineers have developed state-of-the-art software that provides optimized performance for the service’s main tasks, such as handling signalization protocols and transcoding audio streams. We offer as many lines of communication as you need: from one line for SMBs and social web users to hundreds or thousands of lines for enterprises. Furthermore, our users can add or subtract lines as necessary.

Easy deployment

Delivered on-demand, our hosted solution offers lower deployment costs, lower cost of ownership and easy-to-implement free upgrades.

Cross platform

Widgets can be used anywhere: on Windows, on Mac, and on Linux. Unfortunately, we don’t yet support MS-DOS :)

Integration

The service supports the SIP protocol so it can be easily integrated into the existing infrastructure.