Enhanced features with additional control for larger businesses
Number of lines is equal to number of available simultaneous online calls. For example, you need 2 lines to let 2 website visitors call you at the same time. If website visitor tries to call you when all lines are busy he will get a "Busy" message.
Multiple call buttons
Every widget can forward calls to different phone numbers. For example, one widget can forward calls to customer service, while another one can forward calls to sales department. Widget can be placed on any webpage.
Call to multiple numbers
Online call can be forwarded to multiple numbers simultaneously. Website visitor will be connected with the operator who answered first.
Call button look and feel can be customized in Zingaya control panel.
Customization of look and feel of the application opened in popup window.
This feature allows you to choose the times of day that web calls will be forwarded to your phone (for each day of the week). Customers who call you outside of these hours can leave you a voicemail message.
All calls while non-working hours will be forwarded to voicemail. Recorded messages can be checked online in Zingaya control panel.
Record and listen to the conversations between your employees and your customers to evaluate the quality of your customer service, or to better learn what common questions your customers are having. Call records are stored for 30 days.
Visitors only from selected countries will be able to call you online. For example, you can allow calls only from US and Canada.
All data transferred while online call between customer and Zingaya servers will be encrypted with AES algorithm.
SIP support lets forward online calls via Internet directly to IP PBX or IP Call Center. It also enables additional capabilities, like CRM integration and video calling.
Call data visualization in Zingaya control panel.
SDK for iOS and Android
Online call function can be embedded into iOS or Android application.
There's no risk, no obligation and no credit card required. You can upgrade from your trial to a paid account in the Billing Info area of your Control Panel once you determine there's a fit.
Do I have to sign a long term contract?
No. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you'll be billed for the current month, but you won't be billed again.
What types of payment do you accept?
We accept credit cards (Visa, Mastercard). If you would like to prepay for 12 months you can pay with an invoice. Please contact us at email@example.com for more information.
Can I change plans or cancel my account later?
Of course. You can upgrade, or downgrade your account at any time through your Control Panel. Everything is month-to-month. No contracts. Email us at firstname.lastname@example.org if you want to cancel your account.
What if I go over my plan limits?
If you go over the minutes included in your plan while on a monthly paid plan, you will be charged for overage fees on a per minute basis. Our billing will withdraw $10 from your card in advance. All unused money will be used for next monthly charge. You can upgrade to a higher plan and you will be charged for that plan starting with the next billing cycle.
Are custom plans available?
Go ahead and contact us and we can put together a comprehensive quote that fits the needs of your enterprise, small business, or non-profit.